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Tell us what happened with your fax, your payment or your receipt. The more details you give, the quicker we can find the answer.

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Write to CaptainFax

PDF, JPG or PNG, 10 MB at most

Other ways to reach us

Telephone
+33891030321
Hours
Monday to Friday, 9:00 to 18:00 Paris time
Weekends: replies may take longer
Postal address
73 rue Victor Hugo
77340 Pontault-Combault
France

You may find it faster here

A single page is free, with no quota and no catch. Two pages or more and the whole send is a flat €3.99, be it 2 pages or 200. Prices include 20% VAT.

There is no subscription and no account to open. You pay by card, through Stripe, only when your document is longer than one page. The full table is on the rates page.

No. There is nothing to register and no password to remember. You give us the destination, the fax number, your file and your e-mail address, and that is all.

Your e-mail address is used for one thing: we send you a confirmation link, and the tracking page and any receipts reach you there. The whole route is laid out on the home page.

You can send one file per fax, up to 100 MB. PDF is the safest choice, but office documents (Word, Excel, PowerPoint, RTF, OpenDocument), plain text (.txt, .csv) and images (JPG, PNG, TIFF, GIF, WebP, AVIF) are accepted too.

Anything that is not already a PDF is converted to PDF first, then faxed. You can do all of it from a computer or from a phone: see faxing from your phone.

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