Can I receive faxes with CaptainFax?

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The short answer

No. CaptainFax only sends: the service does not provide a fax number and does not receive faxes.

If you need to receive one, the page on receiving faxes lists the usual options, such as asking the sender for a PDF by e-mail or setting up a line elsewhere.

Sending only

CaptainFax is a sending service. You will not find a fax number to give out, an inbox of received faxes or a reply function. Nobody can fax a document to you through us.

That keeps the service simple: no account, no number, nothing to renew.

If someone insists on faxing you

First, ask whether they can e-mail a PDF instead. Many senders use fax by habit and will agree. Otherwise, you need a fax line of your own: a machine on a landline, or a provider offering a number that delivers faxes to your e-mail.

The receiving page describes these options and what to consider when choosing.

Replying to a fax

If you received a fax and want to reply, you can send one from our home page to the sender's number, provided it is a landline in a supported country. Check it with the number checker first.

A mobile number cannot receive a fax; the answer about mobile numbers covers that.

Worth remembering

  • CaptainFax sends only; it gives no number and receives nothing.
  • Ask senders for an e-mailed PDF where possible.
  • Use a separate fax line if you must receive faxes.

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