A fax service
that stays out of your way.
Some offices, clinics and administrations will only accept a fax. CaptainFax lets you answer them from a browser, with no machine, no phone line and no subscription.
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What we set out to do
Our aim is to make faxing as routine as emailing. Upload a file, choose a country, enter the number and confirm. If the document needs converting we do that, then we call the recipient’s landline and update you until the call is over. A single page costs nothing; anything longer is a flat €3.99 with VAT included.
Free where it makes sense
Most faxes are a single page: a signed form, an order, a prescription. We decided those should cost nothing and carry no quota, so nobody has to think twice before sending.
When a document runs to two pages or more, one flat price applies, whether it is a short contract or a forty-page file. There is no advertising on your faxes and no account to maintain.
Why we built it
CaptainFax is published by Dim Solution, a small company based in France that builds web services. The idea came from a situation we kept running into: someone has a signed form ready, the other side asks for a fax, and nobody in the office owns the equipment anymore.
Existing offers often wanted an account, a monthly plan or a pile of settings for a single sheet of paper. We preferred a short form, one confirmation email and a page that tells you plainly where your fax stands. We keep improving it based on the messages you send.
What we stand by
Three commitments that shape the product.
Documents are kept to a minimum
Your file travels over an encrypted connection and is used for one purpose: delivering this fax. We do not read it, resell it or mine it.
Honest status, honest price
You see the cost before paying and the state of your fax while it moves. If you want written proof, optional receipts are billed only when delivery succeeds.
Seven countries, one way to do it
All seven countries — Canada, Belgium, Germany, Italy, Spain, Portugal and France — use the very same form. Choose the country and type the number as people dial it locally; the dialing format is on us.
Who answers your messages
A small team at Dim Solution designs, operates and supports CaptainFax. The people below read what arrives at contact@captainfax.com.
Founder, product
Editorial and quality
Engineering and operations
Customer support
Keep exploring
A few pages that go well with the one you just read.
- Which parts of the journey are protected, which are not, and what you can do about the gaps.
- Upload a file, enter the number, follow the delivery live. One page free, €3.99 flat beyond, no account.
- Quick, plain answers to what people wonder before they send a fax, while it goes out and once it is done.
- Tell us what happened with your fax, your payment or your receipt. The more details you give, the quicker we can find the answer.
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