Showing a fax got through: reports, receipts, records
A fax that left your side hasn't necessarily arrived. What a transmission report really tells you, what the optional PDF receipts add, and how to file them, with time zones in mind.
1 page free · No account · 7 countries
Send a fax from your browser, no machine needed
No machine, no phone line, no sign-up. Add your file, enter the number and we take it from there.
Updated on:
- One page is free, as often as you need
- A flat €3.99 for 2 pages or more, VAT included
- Live tracking from confirmation to delivery
CaptainFax takes a file from your browser and faxes it to a landline machine in Canada, Belgium, Germany, Italy, Spain, Portugal or France. Single-page faxes are free and unlimited. Anything of two pages or more is one flat €3.99 per send, VAT included, however many pages it has. Optional PDF receipts add €2.99 and are billed only once the fax is delivered.
From your file to their fax machine in four steps
The whole trip takes a few minutes, and you can follow every leg.
01
Prepare the form
Select the country, key in the fax number, attach your file and enter your email. The upload limit is 100 MB, and one file goes with each send.
02
Confirm by email
We send you a link. Opening it confirms the request and starts a short countdown during which you can still change your mind.
03
We place the call
Your document is converted to a fax image if needed, then sent to the recipient’s machine. If the line is busy, we try again.
04
Follow and keep proof
A tracking page shows the status live. If you want written evidence, order the PDF receipts for the request and the transmission.
What happens to your page on its way
Four stops between your screen and a paper tray.
Your device
You upload a file from a computer, tablet or phone. The connection to our site is encrypted.
CaptainFax conversion
Word, image or PDF: the file becomes a black-and-white fax image sized for the machine at the other end, whether you started from Letter or A4.
The phone network
The call travels as T.38 over IP for most of the route, then reaches the recipient through the classic phone loop.
The recipient’s machine
The two fax machines agree on a speed, the pages are printed, and the delivery result comes back to your tracking page.
The route of a fax sent with CaptainFax
Where a fax is still the answer
Three everyday situations where people are asked to fax.
Lawyers and notaries
Send a signed form or a set of documents to a firm that works from a fax machine, and keep a transmission receipt for your case file.
Healthcare
Pass a prescription, a referral or lab results to a clinic or pharmacy that still takes them by fax.
Administrative paperwork
Return a signed application, a certificate or a supporting document to an office that doesn’t accept email attachments.
Prices you can read at a glance
Euros, VAT of 20% included. No subscription and no account.
1 page
Free
A single page costs nothing and there is no quota. Send as many one-page faxes as you like.
2 pages or more
€3.99 per send
One flat price covers the whole document, whether it has two pages or forty. You pay by card before confirming.
Optional
PDF receipts, €2.99
You get one receipt proving the request and another proving the transmission. You pay for them only when the fax is actually delivered.
Payment by card through Stripe. Nothing is charged for a fax you do not confirm. Rates
Seven countries, one form
Canada, Belgium, Germany, Italy, Spain, Portugal and France. We only deliver to landline fax numbers.
What you can count on
Security
Files and forms travel over encrypted connections, and your document is used for this one fax only.
Privacy
We keep what is needed to deliver and prove the send, handled under the GDPR by a company based in France.
No advertising
Nothing is added to your pages. The recipient receives your document and nothing else.
Questions people ask first
- What does it cost to fax online?
- One page is free, with no quota and no strings. Starting at two pages, each send is a flat €3.99, no matter if the document has 2 pages or 200. Prices include 20% VAT. There is no subscription and no account to open. You pay by card, through Stripe, only when your document is longer than one page, and the charge is in euros, so your bank may convert it to dollars. The full table is on the rates page.
- Is an account needed to send a fax?
- No. There is nothing to register and no password to remember. You give us the destination, the fax number, your file and your email address, and that is all. Your email address is used for one thing: we send you a confirmation link, and the tracking page and any receipts reach you there. The whole route is laid out on the home page.
- Which file types can I send by fax?
- You can send one file per fax, up to 100 MB. PDF is the safest choice, but office documents (Word, Excel, PowerPoint, RTF, OpenDocument), plain text (.txt, .csv) and images (JPG, PNG, TIFF, GIF, WebP, AVIF) are accepted too. Anything that is not already a PDF is converted to PDF first, then faxed. You can do all of it from a computer or from a phone: see faxing from your phone.
- Which countries can I fax to?
- CaptainFax faxes landline numbers in seven countries: Canada, Belgium, Germany, Italy, Spain, Portugal and France. The destination is the first field in the form. Each country has its own page with numbering notes: see the destinations list. To look up a dial code for any other country, use the international dial-code directory.
- How long does it take for a fax to arrive?
- Once you have clicked the confirmation link and the short countdown has ended, the fax goes into sending and you follow it live. A short document to a free line often goes through within minutes, but the real time depends on the recipient's machine. A busy line, a machine switched off or a long document will take longer. See how the process works and check business hours with the world clock.
- What are the PDF receipts and are they worth it?
- For €2.99, you get two PDFs by email: a receipt for the request and one for the transmission of the delivery. Both are optional, and you pay only if the fax is delivered. If you need to prove, or simply remember, what was sent and when, they are worth having. The delivery proof page shows what they contain, and the price is on the rates page.
- My fax did not arrive. What went wrong?
- Usual culprits are a mistyped number, a number that isn’t a fax line (a voice line or a cell phone), and a receiving machine that is switched off, busy or out of paper. The tracking page displays the final status. Start by checking the number with the number checker, then try again. The process page explains the stages if you want to see where yours stopped.
From the logbook
Dialing European fax numbers from the US without errors
Americans dial 011 and a leading 1; the rest of the world does it differently. A country-by-country guide to the zero that disappears, the one that stays, and the typos to catch.
Fax cover sheet contents: the essentials and the extras
A cover sheet is the single page that tells a busy office who the others are meant for. The fields that count, a template, and wording for a confidentiality line, written for American senders.
Got something to fax?
Set your course in a minute: one page is free, longer files are a flat €3.99, and you can watch it arrive.
Send a faxKeep exploring
A few pages that go well with the one you just read.
- Three prices in total. You know what you pay before you confirm anything.
- Pick a country to see its dial code and the number format we expect, then send your fax to a landline.
- Feed a page into one machine and it prints out on another. This is the story of the call in between.
- What it takes to receive, why it isn’t free, and why CaptainFax sticks to sending.