The short answer
A fax can back up your case: it shows that a document was sent to a specific number at a specific time. Its evidential weight depends on the dispute and the rules that apply, and we cannot give legal advice.
What we can give you is a record: the tracking page and optional PDF receipts. See delivery proof and the security page for what each contains.
What a receipt shows
A transmission receipt records that your fax reached a given number, with the date, time and page count. That helps when somebody claims they never got something.
It does not show who read the pages, or that the person it was meant for ever saw them.
What CaptainFax provides
For €2.99 you can add PDF receipts: one for your request and one for the transmission. They are billed only when the fax is delivered, and they come by e-mail as PDFs you can file. The delivery proof page details the content.
The live tracking page also shows the status of the send as it happens.
When the stakes are high
Whether a fax is accepted as evidence, or as formal notice, varies with the country, the type of document and the person who has to be convinced. Some situations call for registered mail, a bailiff or a signed acknowledgement instead.
If in doubt, ask the receiving organisation or a lawyer. Keep the receipts, the original file and your sent e-mail together. The security page explains how files are handled on our side.
Worth remembering
- A transmission receipt proves that the fax reached a number, not that a person read it.
- PDF receipts (€2.99) are optional and charged only if delivered.
- For formal notices, check what is legally required.